UE ZONE (Italy, Greece and European Island Excluded)

  • Standard Shipping DHL = € 15,00
  • Free Standard Shipping DHL (up to € 150,00) = Gratis

Delivery in 5-7 working days after order processed

EXTRA UE ZONE = USA - CANADA - MONTENEGRO - UCRAINA - ANDORRA - SERBIA - AUSTRALIA (Tax & Duty Excluded payed by the customer at the moment of delivery)

  • Standard Shipping DHL (minimum order € 300,00) = € 60,00

EXTRA UE ZONE =  NORWAY - MONACO - UK - SWITZERLAND - BALEARIC & GRAN CANARY ISLAND - ISRAEL   (Tax & Duty Excluded payed by the customer at the moment of delivery)

  • Standard Shipping DHL (minimum order € 300,00) = € 40,00

      Delivery in 5-12 working days after order processed


      You can monitor the progress of the shipment through links that we will send you by email or sms with its Courier Tracking.


      Returns & Refunds

      You can return your items within 14 days of receiving the orders. You can do the return request directly by visiting our. online return page. following the steps.

      EASY RETURN
      The refund will be made as soon as the return arrives at our warehouse and the products have been checked. The return costs are borne by the customer, the entire order will be refunded less the return costs

      The fix cost for shipping return from UE ZONE is: € 14,00

      The cost for shipping return from EXTRA UE ZONE 
      = USA - CANADA - MONTENEGRO - UCRAINA - SERBIA - AUSTRALIA (Excluding duties and taxes calculated at the moment of return) = € 60,00

      The cost for shipping return from EXTRA UE ZONE =  NORWAY - MONACO - UK - SWITZERLAND - AZORRE – ANDORRE – MADERA – CANARIE - ISRAEL  (Excluding duties and taxes calculated at the moment of return) = € 40,00

      In the event that shipping has been paid, for an order of less than € 150, these will not be refunded.


      SELF-MADE RETURN
      If you prefer not to take advantage of the available options listed above for the return of the products, all return costs and risks associated with the transport you have chosen will be totally at your expense without any responsibility or obligation on our part. In this case, he must return the product together with the sales document received in the shipment. You will be responsible for the costs and risks of returning the products, as indicated above.

      In the event that shipping has been paid, for an order of less than € 150, these will not be refunded.


      Contact us

      Need help? Call us: +39 340 88 74 986 or send us email customer@pfcmna.it